Patient Appointment Information
Please review our appointment policies below so we can make the most of your scheduled time and keep our schedule available for every patient who needs care.
Cancellations & No-Shows
- We require at least 24 hours' notice to cancel or reschedule an appointment.
- Appointments cancelled with less than 24 hours' notice, or missed altogether, are subject to a $25/hour fee.
- Cancellations must be made by phone — we are unable to accept cancellations by text message.
- Patients with more than 5 missed appointments may be dismissed from the practice.
Late Arrivals
To make sure every patient receives the time and attention they need, arriving more than 15 minutes late to your appointment may require us to reschedule your visit. If you know you're running behind, please call us as soon as possible so we can let you know your options.
Need to Reschedule?
Give us a call and we'll be happy to help find a new time that works for you.