COVID-19 Protocols

We hope you and your family are doing well and in good health. Our community has been through a lot over the last few months. We are all looking forward to resuming our normal habits and routines, which may not be immediately possible. While many things have changed and continue to change, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority at our practice. By adhering to rigorous disinfection protocols we have been delivering dentistry safely and comfortably for many years. We follow the guidelines and recommendations of ADA (American Dental Association), CDC (Center for Disease Control & Prevention) and OSHA (Occupational Safety & Health Administration) in regards to the current pandemic.

We have air purifiers! We have invested in a Surgically Clean Air purification system for patient and staff care. Hospitals, medical labs, dental clinics, and surgery centers throughout North America are using Surgically Clean Air Purifiers to improve the quality of their indoor air. These world-class medical-grade air purifiers remove chemicals, toxins, germs, odors, and most importantly they kill airborne viruses, to help reduce the spread of illness.

As we slowly start to resume operations, you will notice some changes around our office in implementing these guidelines and recommendations. Some of these changes are:

• In order to help maintain social distancing, we ask you call us when you arrive andremain in your car. We will call you when we are ready to take you to your room. We are allowing no more than two patients in the waiting room, so you may possibly be able to come in to wait in the waiting room.
• You will receive a questionnaire before your appointment to ask some simple screening questions, and we are having many update their medical history and contact information.You can fill out these forms from the link on this page! If you do not receive the link, you will be given these forms to fill out when you arrive. If you prefer them to be e-mailed, please call to let us know. When updating medical information on these forms, please fill it out completely. Include any medication list you may have or bring one with you to your appointment (or you can e-mail it to us). We understand many patients have been coming for many years, but we have started to go paperless and are updating everything and everyone.
• Face coverings are required to enter the building. If you are unable to wear a mask due to a medical condition, you must bring in a legitimate doctor’s note.
• We will be doing a forehead temperature check.
• If there are any insurance changes, please e-mail a copy of your card // any information you have before your appointment to [email protected]
• We’ll have hand sanitizers for your use.
• You’ll notice no magazines as these are hard to decontaminate.
• We ask you to limit the number of people accompanying the patient to their appointment to help maintain a safe social distance for everyone. We will ask that those without an appointment, please wait in the car. We are seeing children under 13 now. If your child requires you to be in the room, you will need to fill out our COVID-19 forms, wear a mask, and get your temperature taken as well. Only one parent is allowed in the room.

These are only some examples. There are other precautions being taken as well. We just don’t want to inundate you with all the details.

Taking these extra steps and precautions will help create a safer environment for the patient, the staff and all the people coming into contact with them afterwards. We are taking these measures now so hopefully one day soon we can go back to somewhat of the old normal.

If you had an appointment during our shut down and you are wanting to re-schedule, please call us.

If you are currently a patient of record, have a dental emergency, and need a call back from the doctor – there is an emergency number on our voicemail. Please leave a message at our office if you need anything else, and we will return your call. 317-298-3384

We thank you all for your patience, and we apologize for any inconvenience this may cause. We know it is a lot, but we are just looking out for you, our patients, and our staff.

– Isaacs Family Dental