SiteLock David Isaacs, DDS, Amanda Harris, DMD


Cancellations,
late arrivals, & missed appointments

 

We pride ourselves on being on time for your reserved appointment and we ask that you do the same for us. As a courtesy to you... we email, text or call to confirm all appointments. If we receive no reply to these efforts your appointment is considered confirmed. Please don't ask us to inconvenience other patients by your being late to your reserved appointment. Arriving 15 or more minutes late can result in the rescheduling of your appointment and a missed appointment fee.
We require 48 hours notice to change or cancel a scheduled appointment and will not accept cancellations over our voicemail. Please make sure you talk to someone in our office regarding your appointment if you can not make it.

We reserve appointments especially for you and a $25.00 charge can be added to your account for missing or canceling an hygiene appointment without notice. For treatment appointments, such as crowns, a $25xHOUR will be charged. 
 
When we reserve time for you, we require all of that time to provide you with the best quality work possible. When you are late it decreases our ability to accomplish this. If you arrive more than 15 minutes late, your appointment may be rescheduled in order to meet the needs of those who are on time for their pre-reserved visit. If this happens it will be considered a missed appointment and charges may apply. More than 2 missed appointments could result in dismissal.
SiteLock David Isaacs, DDS, Amanda Harris, DMD